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11 May 2020
What is technically the Mystery Audit method? How does it differ from a normal audit activity? Who and what can this methodology be used for? What value can it bring to a society whose normality tomorrow will be completely different from yesterday‘s?
10 March 2020
MyNoiLab s.r.l. was among the first companies to join Scuola Superiore Sant‘Anna and the Stanford Center for Professional Development in the launch of the new Executive Master MIND - Management and Innovation Design.
Between March and May we do classroom training with the staff and the management in all Italian Points of Sale of a Department Store, with group activities based on the results of the Mystery Shopping project which we carry out annually.
Human Resources Cisco Italy
Organizational development projects: individual and team coaching
The role of the manager has become essential in leading change, placing emphasis on feedback and coaching, performing a managers‘ measurement able to promote their development. In the Italian context Cisco decided to work in an innovative way on the concept of sharing knowledge. Together with the coaching partner MyNoiLab we designed and launched an initiative called Leadership Circle: managerial groups able to share experiences through direct engagement as HR and the facilitation of the team of Coaches to improve group cohesion and to better identify objectives and themes of common interest.
former HR Director EURASIA - Robertshaw (currently WVFS HR Director)
Relation-Shift: Coaching and training Lab on relationship skills
The team needed to go beyond traditional training (which probably would not have borne fruit), to experiment with an approach where everyone, both individually and as a group, could improve and participate in the change. The team started working well when they realised that the initiative was not “steered” by the management or HR, but for them.