MyNoiLab is the corporate brand of the Susanna Gonnella Ltd. providing enterprises and non-profit organisations with consultancy services and implementing projects of organisational development and change management.
Our mission is to support our clients in paths to growth and strengthening of human resources through activities of coaching centred on relational and behavioural effectiveness to achieve the objectives.
Our added value is our experience in performance measurement, the starting and the arrival point of every organisational development activity
Out history from 2008 to date
2019 - We consolidate our expertise in Organizational Coaching with continuous Individual Coaching, Group Coaching and Team Coaching programmes, human resources development consultancy and Mystery Coaching projects
2018 - We celebrate 10 years of Coaching in the profit and non-profit sector
2017 – The new version of the Standard UNI 11312 Mystery audit: Process requirements and guidelines is published
2016 – MyNoiLab, the new corporate brand grouping all of our activities, is founded; the staff moves to the new creative spaces at 31 Via Ariberto (Milan)
2015 – In the year of EXPO2015, together with a team of professionals, we found the Mystery Auditing Italia Association
2014 – We sponsor the Pop Economix Live Show project, a play on finance and the global crisis
2013 – With 4 partners we create the network of firms Aretè – connected firms for networks – and support the exhibition "Guido Crepax, portrait of an artist" at the Royal Palace
2012 – We participate, with coaching activities, in the project GJUSTI – Green Jobs Università Scuole Territorio Imprese - addressed to high school students and financed by the Cariplo Foundation
2011 – We start working on personal and organisational development projects with the interprofessional Funds of Fondirigenti and Fondimpresa.
2010 - We take part in the working group on the Standard UNI/TS 11312 for the planning, coordination and implementation of the Mystery Audit / Mystery Shopping
2009 - We win the FIMSER Call of the Lombardy Region with the project "Mystery Coaching: an integrated approach at the service of businesses and people”
2008 - We take the first steps in the field of Mystery Shopping and Coaching
Our Quality Management System is ISO 9001:2015 certified for the design and provision of coaching services for individual and organisational development, training on relational skills and mystery audit services