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if you want to contact us,
please call +39 02 49.81.568
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OBJECTIVES
Four hours to understand the method, to whom it is addressed and what its value is.

  • Day: 11 May 2020
  • Time: 9:30 am - 1:30 pm

To register click here


The course has an interactive approach, so that each participant can bring his/her own experience and share questions/curiosities and link the contents to the practical application of the methodology. Each participant will have the opportunity to fill in an exploratory questionnaire about their needs and questions in order to customize the contents of the training. 

PROGRAM
  • THE CONTEXT: Customer satisfaction, customer experience and mystery audits
  • THE METHOD: Mystery audit, how it works
  • THE DIFFERENCES: Audits vs mystery, a different approach and a common objective
  • THE VALUE: What value can Mystery Audit bring to Organizations

REGISTRATION FEE: € 210,00 + VAT 22% (40% discount until 30 April 2020)
 

MyNoiLab LTD
Via Ariberto, 31
20123, Milan (Italy)
TEL. +39 02 49 81 568
FAX. +39 02 93 66 0307
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